Adding Live Chat to Your Website in 2021

Last week on the blog we discussed what trends we expect to see for e-commerce in 2021. With input from industry experts, we mentioned that one of the main things online retailers would be focusing on was the customer relationship. Today, we look at what this means, and how adding a Live Chat feature to […]

What e-commerce trends will we see in 2021?

With demand for online shopping increasing in 2020 thanks to the pandemic, what can online retailers expect in terms of e-commerce trends in 2021? According to the experts, they don’t anticipate the trend to slow down anytime soon. Unfortunately, this is partly due to the on-going lockdowns, but it’s also due to the way in […]